Travel Operations Expert

Responsibilities

• Analyze and test realistic travel operations workflows using leading booking, reservation, ticketing, and hospitality platforms.
• Evaluate AI-supported travel tools and integrated applications by running real-world operational scenarios.
• Identify, document, and explain incorrect, inefficient, or unrealistic system outcomes using professional judgment.
• Provide clear and actionable feedback on usability, platform behavior, and travel industry requirements.
• Recommend improvements and identify gaps based on operational best practices in travel, hospitality, and corporate travel management.
• Collaborate with project coordinators through concise written feedback and structured input forms.

Skills

Requirements

• Substantial practitioner experience in travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.
• Hands-on experience with reservation, ticketing, booking, or travel management platforms in real workplace environments.
• Ability to assess and clearly explain the practical implications of platform features and workflow outcomes.
• Strong attention to detail and operational judgment when identifying errors or unrealistic scenarios.
• Excellent written communication skills for structured feedback and reporting.
• Familiarity with AI tools such as ChatGPT or Claude or experience with technology evaluation projects is preferred.
• Experience with process improvement, workflow documentation, or digital transformation projects in travel or hospitality is advantageous.

Benefits

• Fully remote contractor opportunity.
• Compensation of $50–$70 per hour.
• Opportunity to apply real-world travel and hospitality operations expertise to next-generation AI systems.
• No prior AI experience required.
• Exposure to AI-supported travel technology and workflow evaluation projects.