CONTRACTORRemoteActive
CRM Operations Specialist
micro1 is engaging CRM Operations Specialists for an AI training project focused on sales and customer relationship management processes. Contributors will evaluate AI-generated CRM workflows, sales processes, and automation logic, review and annotate CRM data, apply evaluation rubrics, document real-world sales operations practices, and provide actionable feedback. Strong hands-on CRM and sales operations expertise is essential, while prior paid human data or AI evaluation experience is a plus but not required.
Salary
USD28 - USD92 / hour
Department
CRM & Sales Operations
Experience
3+ years of hands-on CRM and sales operations experience, including at least 2 years working directly with CRM platforms
Curated by Farooq77 Jobs
Role fit snapshot
- Engagement
- Remote contractor | micro1 application platform
- Experience
- Minimum recorded experience: 3+ years of hands-on CRM and sales operations experience, including at least 2 years working directly with CRM platforms
- Core expertise
- CRM & Sales Operations | CRM | Sales Operations | Salesforce
- Geographic eligibility
- Not specified beyond Remote
- Listing dates
- Posted 2026-09-11 | Valid through 2026-10-11
- Compensation
- Recorded compensation: $28-$92/hour
Responsibilities
- Evaluate AI-generated outputs involving CRM workflows, sales processes, and automation logic for accuracy and alignment with real-world business practices.
- Review, analyze, and annotate CRM data, records, and user interactions to support AI training objectives.
- Apply written guidelines and evaluation rubrics consistently when rating or ranking model responses.
- Identify and flag cases that fall outside existing evaluation guidelines.
- Develop representative CRM operations and sales enablement examples, scenarios, and feedback grounded in professional best practices.
- Document current sales operations practices, including workflow pain points and opportunities for meaningful process improvement.
- Assess CRM automation logic, data integrity, and operational workflows.
- Provide clear and actionable written feedback to project stakeholders and model development teams.
Skills
CRMSales OperationsSalesforceHubSpotCRM AutomationCRM Data IntegrityProcess MappingSales EnablementCloseApolloSalesloftIntercomFreshdeskShopifyCrayonClickFunnelsData AnnotationData LabelingRLHFAI Response EvaluationModel EvaluationRubric-Based GradingCRM IntegrationsData MigrationQuality Assurance
Requirements
- At least 3 years of hands-on experience in CRM and sales operations, including at least 2 years directly working with CRM platforms.
- Proven expertise with Salesforce or HubSpot; comparable CRM platform experience is also acceptable.
- Demonstrated ability to optimize sales processes, implement automations, and maintain CRM data integrity.
- Strong analytical skills and attention to detail when working with complex business workflows and process mapping.
- Strong written and verbal English communication skills at B2 level or above.
- Reliable internet connection and availability to begin promptly.
- Experience with platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or ClickFunnels is highly valued.
- Prior paid experience with AI data annotation, labeling, RLHF, AI response evaluation, model evaluation, or rubric-based grading is a plus but not required.
- Experience as a software or QA engineer working with CRM integrations, automation, data migrations, or CRM logic testing is a plus but not essential.
Benefits
- Fully remote contractor opportunity.
- Compensation of $28–$92 per hour.
- Opportunity to apply CRM and sales operations expertise to next-generation AI training.
- Work involving CRM workflows, sales automation, data integrity, process optimization, and AI model evaluation.
- Opportunity to contribute real-world CRM scenarios and operational best practices.
- Prior paid AI training or evaluation experience is valued but not required.
Before you apply
- Confirm that your location is eligible for the role.
- Confirm the employment or contract type.
- Verify the current compensation at the official source.
- Review the required skills and experience.
- Check that the listing is still open before applying.
- Never pay a fee to submit a job application.