ContractRemoteExpired
CRM Operations Specialist
micro1 is engaging CRM Operations Specialists to support a customer project focused on optimizing sales and customer relationship management processes. Specialists will evaluate CRM workflows, sales processes, automation logic, and data across platforms such as Salesforce and HubSpot while providing real-world scenarios and validating AI-generated outputs. No prior AI experience is required; practical CRM operations and sales expertise are the primary focus.
This job opportunity has expired.
The listing's valid-through date has passed. Its details remain available as a historical reference.
View Current JobsSalary
$40 - $80 / hour
Department
Sales & CRM Operations
Experience
3+ Years
Responsibilities
- Evaluate CRM workflows, sales processes, and automation logic across Salesforce, HubSpot, and other CRM platforms.
- Analyze existing sales operations practices and identify workflow pain points and improvement opportunities.
- Recommend improvements to CRM processes, automation, and sales enablement workflows.
- Contribute realistic scenarios and examples reflecting established CRM and sales operations practices.
- Review and analyze CRM data, records, and user interactions for AI training purposes.
- Annotate CRM-related data and workflows according to defined project requirements.
- Assess AI-generated outputs for accuracy and alignment with real-world sales operations.
- Validate recommendations and workflow decisions generated by AI systems.
- Support the creation and review of CRM documentation, training materials, and process guides.
- Provide clear and actionable feedback regarding CRM workflows, platform usage, and process improvements.
- Help ensure CRM data integrity and consistency across evaluation scenarios.
- Collaborate with project stakeholders to improve the quality of CRM-focused AI training materials.
Skills
CRMCRM OperationsSales OperationsSalesforceHubSpotCRM AutomationSales AutomationSales EnablementCRM Data ManagementData IntegrityProcess MappingWorkflow OptimizationBusiness Process ImprovementCloseApolloSalesloftIntercomFreshdeskShopifyCrayonFunnelAI Output Evaluation
Requirements
- At least 3 years of hands-on experience in CRM and sales operations.
- Demonstrated expertise using Salesforce in real-world sales or CRM operations.
- Strong hands-on experience with HubSpot or comparable CRM platforms.
- Experience optimizing sales processes and implementing CRM automations.
- Experience managing CRM records and maintaining data integrity.
- Strong understanding of sales workflows, customer lifecycle processes, and sales enablement.
- Proficiency with platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is advantageous.
- Strong analytical and process-mapping abilities.
- Ability to identify inefficiencies and improvement opportunities within complex business workflows.
- Strong attention to detail when reviewing CRM data and system outputs.
- Effective written and verbal communication skills.
- Ability to produce clear documentation and actionable feedback.
- Experience providing training, process improvement, or software implementation feedback is advantageous.
- No formal degree is required; practical CRM expertise and platform fluency are the primary qualifications.
Benefits
- Remote contract opportunity
- Earn $40–$80 per hour
- 25 openings available
- Work with Salesforce, HubSpot, and modern sales platforms
- Apply real-world CRM and sales operations expertise
- Contribute to CRM workflow and automation improvements
- Evaluate next-generation AI systems using realistic business scenarios
- No formal degree required